The short version
- We collect what is needed to run your household account: your name, sign-in details and the household information you and your members add.
- What each person sees depends on the role the household owner gives them.
- We don't show ads, we don't sell your data and we don't use third-party tracking or advertising tools.
- HouseBee never connects to your bank or payment cards. Spending amounts are what you type in.
- You can delete your account, or your whole household, in the app at any time, and you can ask us to access or correct your data.
Who we are
HouseBee (also listed as "HouseBee: Home Organizer") is a household organization app for iPhone and Android. It is developed and operated by Medlej Almedlej in the Kingdom of Saudi Arabia ("HouseBee", "we", "us" or "our").
This policy explains how we handle personal information when you use the HouseBee app and this website. If you have questions, write to support@housebee.app.
Information we collect
Account information
- Owner and email accounts: your name, email address and password. Passwords are handled by our authentication provider and are never shown to us or to other members.
- Members who join without email: the name the owner enters for them, a username and a password. These members sign in with the household code and their username.
- Household settings: household name, household code, time zone and currency.
Information you add to your household
- Members and their roles, invitations and their status.
- Tasks and routines, including due dates, times, priorities, assignees, status updates and task notes.
- Home notes, calendar events and in-app notifications.
- Household products, including names, sizes, categories, favorites and product photos.
- Shopping requests, quantities, approvals and driver assignments.
- Purchases: store name, receipt totals, item amounts, receipt photos and the dates they were recorded.
Other members of your household can add information too. For example, a manager may enter your name when inviting you, and your name appears next to the tasks and requests you update.
Photos
HouseBee asks for camera or photo library access only when you choose to add a product photo or a receipt photo. We receive only the photos you take or select for that purpose. You can turn this access off at any time in your phone's settings.
Technical information
- A secure sign-in token stored on your device so you stay signed in.
- Server logs, such as IP address, the time of a request and error details, used to keep the service secure, prevent abuse (for example, limiting repeated sign-in attempts) and fix problems.
Demo mode
If you choose "Try the demo", the demo household and anything you enter in it stay on your device. Demo data is not sent to our servers.
This website
This website does not use cookies, analytics or advertising tools. Our hosting provider may keep standard server logs, such as IP address and pages requested, for security and reliability. If you use the contact form, it opens your own email app; we receive only the email you choose to send.
What we don't collect
- Your location.
- Your contacts, microphone or other photos on your device.
- Advertising identifiers, or data for advertising or cross-app tracking.
- Bank account or payment card details. HouseBee does not process payments.
How we use information
- To create and secure your account and sign you in.
- To provide the app's features: keeping your household's tasks, products, requests, purchases and reports in sync for the right people.
- To send account emails, such as confirming your email address or resetting your password.
- To respond when you contact us.
- To protect the service, prevent misuse and fix problems.
- To meet legal obligations.
We do not use your information for advertising, we do not sell it, and we do not build marketing profiles.
Who can see your information
Information in a household is shared with that household's members according to their role:
| Role | Can see |
|---|---|
| Owner and family manager | The household's tasks, notes, events, products, requests, purchases, receipts and spending reports, and the list of members. |
| Household staff and family member | Their own assigned tasks and their own requests, the household product list, and notes and events shared with them. |
| Driver | Approved items assigned to them, with photos and quantities, and their own purchases and receipts. |
| Kitchen display | Tasks, notes and events marked for the kitchen display. Read-only. |
Member names are visible to other members of the same household. People outside your household cannot see your household's information. Invitation codes should be shared only with the person they are meant for.
Service providers
We use a small number of providers to run HouseBee. They process data only on our instructions and only to provide their service to us:
- Supabase: sign-in, database and private file storage for product and receipt photos.
- Replit: hosting for the HouseBee app server.
- Email delivery: sending account emails such as confirmations and password resets.
- Apple and Google: distribute the app through the App Store and Google Play under their own privacy policies.
When we share information
We do not sell or rent personal information. We share it only:
- with members of your household, as described above;
- with the service providers listed above;
- when required by law, or to protect the rights, safety and security of our users or the service;
- as part of a merger, acquisition or transfer of the service, in which case this policy will continue to apply to your information.
How long we keep it
- We keep your account and household information while your account is active.
- When you delete your account in the app, it is deleted straight away. If the deletion is interrupted, our server completes it automatically, normally within 24 hours. When you ask us by email, we delete your personal information within 30 days. In both cases we keep something only if the law requires it.
- A record that a deletion was completed, containing only identifiers and times, is kept for 30 days and then removed.
- If the owner deletes the household, all of its information is deleted, including members' access, tasks, products, requests, purchases and photos.
- Content you added to a shared household, such as a completed task or a receipt in a monthly report, can remain part of that household's records after your own account is removed. You can ask us to delete it or remove your name from it.
- Server logs are kept for a limited period for security and then deleted.
Deleting your account
You can delete your account yourself in the app at any time:
- Household members: Settings (the gear icon) → Account → Delete my account, then confirm with your password and by typing DELETE.
- Household owners: More → Settings → Household → Delete household, then confirm with your password and the household's exact name. You can tap Download a copy first to save the household's records.
- Signed in without a household: Delete my account on the Set up your household screen.
If you can't sign in, email support@housebee.app from the address linked to your account. Members who sign in with a username can ask their household owner to remove them, or contact us with their household code and username. Full steps are on our Delete your account page.
Your rights and choices
Depending on where you live, including under Saudi Arabia's Personal Data Protection Law, you may have the right to:
- know what personal information we hold about you and get a copy of it;
- correct information that is wrong or incomplete;
- have your information deleted;
- withdraw consent you gave, for example to camera or photo access;
- object to or restrict certain processing.
You can correct much of your information directly in the app. The household owner can save a copy of the household's records with Download a copy (More → Settings → Household), and managers can export each month's purchases to Excel. For anything else, email support@housebee.app. We may need to confirm your identity first, and we will reply within 30 days. If you are not satisfied with our answer, you can contact your local data protection authority; in Saudi Arabia this is the Saudi Data and Artificial Intelligence Authority (SDAIA).
Security
We protect information with measures that include encrypted connections (HTTPS), role checks on our server before every change, private storage for photos, and sign-in tokens that are stored securely on your device and kept only in hashed form on our server. No system is completely secure, so please use a strong password and share invitation codes only with the intended person. If we learn of a breach that affects your personal information, we will notify you and the authorities as the law requires.
Children
HouseBee is meant to be set up and managed by adults. It is not directed to children under 13, and we do not knowingly collect personal information from them. A parent or guardian who adds a younger family member to their household is responsible for that member's use of the app. If you believe a child's information was provided to us without appropriate consent, contact us and we will delete it.
Where data is stored
Our service providers may store and process information on servers outside your country, including outside Saudi Arabia. When this happens, we take steps so that your information remains protected as described in this policy and as required by applicable law.
Changes to this policy
We may update this policy as HouseBee changes. We will change the "Last updated" date above and, for significant changes, tell you in the app or by email before they take effect.
Contact us
For privacy questions or requests, email support@housebee.app or use the contact form.